TESTIMONIAL eNgY Solutions GmbH

Company profile

eNgY Solutions GmbH is a messaging solution provider serving customers across multiple industries. As they say: “We are nerds when it comes to what we do. Focused, crazy, and love technology. We value happy employees, ecological thinking, and sustainability where it really matters. We promote our regions. But most of all we are driven by new challenges. So many projects are waiting to be fine-tuned with SMS, Voice, Conversational API, and Contact Center…we are ready to go!”

Axel why did eNgY choose HORISEN?

Being a long time in the industry, I have witnessed HORISEN’s development as a messaging technology vendor. I knew how hard the HORISEN team was working to achieve such a high quality of products. So, the trust we have in HORISEN’s products and the team, made us opt for it.

What results have you been able to achieve since you have been working with HORISEN SS7 Platform and MNP Lookup Service?

The high reliability of SS7 Platform as well as MNP Lookup Service enables us to make our customers happy every single day. And building trust and maintaining our customers’ satisfaction is the key to success.

Why would you recommend HORISEN to other messaging companies?

In the messaging industry, in my opinion, it is necessary to have a good technology solution in place. But equally important is to have reliable support from developers and the team behind the software. All this together makes a whole, great and trustworthy package. With HORISEN, we have all this in place.

What has exceeded your expectations since working with us?

The quality of your service keeps exceeding my expectation every day. Having a trustful partner who supports our daily work with excellent software together with an exceptional team, helps us focus on growing our core business. HORISEN’s support is really fast and when an issue occurs, they react so quickly and solve the issue so there are no further implications. To be honest, I’m really glad that with whole this process of automation and more technology in our daily businesses, it’s still important to have reliable people and HORISEN certainly does.

Does our SS7 Platform help you grow and how?

Definitely. 100%. The protocol conversion between SMPP and SS7 is superfast which makes our wholesale customers very happy. The scalable SMS delivery that we ensure with HORISEN SS7 Platform make our service more trustworthy. Its flexible routing management and continuous updates of the software, simplify our lives as business professionals and help us increase traffic and extend customers’ portfolio.

How HORISEN went “the extra mile” to serve you?

As mentioned above, the support we receive from HORISEN made us their loyal customers. HORISENers always go the extra mile even if we call them during the night (laughter).