TESTIMONIAL Carrier Italia

Company profile

Founded in 2008, Carrier Italia has been a trusted partner in global telecommunications, providing reliable and cost-effective voice and messaging solutions for international telecom operators and wholesale carriers. Starting with global voice interconnections, they have evolved to include advanced messaging services, enabling seamless communications for organizations of all sizes. With a strong reputation for quality and reliability, Carrier Italia is committed to delivering smart, scalable, and innovative solutions to meet the dynamic needs of the telecom industry.

Alberto, what led Carrier Italia to choose HORISEN as your solution partner and what kept you from buying our product sooner?

Before partnering with HORISEN, we didn’t offer SMS services. We didn’t know the SMS sector, but as soon as we understood its potential, we started looking for the best platform – and we found it in HORISEN.

My business development team and I thoroughly analyzed the best SMS platforms available on the market and evaluated several providers. HORISEN stood out for its highly professional team, always ready to respond to our needs, and for its extremely powerful software capable of meeting every wholesale market requirement. Ultimately, it was a win-win: HORISEN’s product enabled us to confidently and successfully enter this market.

What results do you get now and how does our SMS Platform help you grow?

The results are more than satisfying. Since implementing the HORISEN SMS Platform, we’ve experienced significant growth in both traffic and profit margins, with daily increases. The platform has enabled us to establish a brand-new business, boosting our revenue and profitability.

Additionally, thanks to HORISEN, I’m able to build trust with my clients, both large and small. The platform’s reliability allows us to promptly address feedback and concerns, thereby strengthening our company’s reputation and image.

What specific feature do you like the most, and how is our platform better than others?

HORISEN’s platform stands out for its vast range of features, especially in routing, pricing, and connection management. It’s a complete and advanced platform. Personally, I find routing management to be the most efficient, interesting, and enjoyable part of the entire software.

What are the benefits of using our SMS Platform?

The platform saves us valuable time as it is intuitive and quick to use.
Its efficiency allows us to optimize operational costs, reducing unnecessary expenses.
Thanks to HORISEN, new business channels have opened, leading to increased revenue and higher profit margins.
With all functionalities integrated into one platform, we can work more efficiently and achieve faster throughput.
The flawless management of SMS services has helped attract larger, more reliable, and more profitable clients.

On top of that, the enhanced security and reliability provided by HORISEN make your work stress-free and far more enjoyable.

What has exceeded your expectations since working with us, particularly regarding our platform?

The technical support, software stability, and the sales team’s willingness to handle our requests have been simply exceptional. The level of service you offer is hard to find elsewhere.

Next, the reliability your platform provides definitely exceeds my expectations. It helps me instill the same trust in my clients, which contributes to growing the business.

How did the company go “the extra mile” to serve you?

I had the opportunity to meet Fabrizio, HORISEN’s owner. His attitude – always available and ready to help personally -represents a true “extra mile” that’s hard to find in other companies.

Is there anything that you would consider us the “Best” or “Only” at according to the post-sales/implementation relationship?

The post-sales phase and implementation were managed impeccably. Even though it’s been a while, I still remember how everything was handled with great professionalism. Ever since, we haven’t encountered any issues or anomalies.

In my opinion, you’re simply the best.

Would you recommend HORISEN to someone who might be on the fence and if so, why?

Absolutely, and I’ve already done so several times. HORISEN offers reliability and security, two essential aspects for anyone who wants to operate with peace of mind in this sector.

How do you see your business in the future with HORISEN?

I’m confident HORISEN will continue to support our growth. HORISEN’s platform and service are fundamental tools for developing our business.