TESTIMONIAL AnyMessage GmbH

Company profile

As a global specialist, AnyMessage offers its customers a comprehensive range of mobile services for business customers, mobile operators and aggregators worldwide.

The company offers cloud services in the form of multi-channel communication. In this way, companies can easily send information or messages to their customers and business partners via various communication services (SMS, app, voice, email, etc.) or via other services (FB Messenger) enabling seamless 2 way communications.

These services are used and managed via an online platform or programming interfaces (API), which then allows integration with industry or enterprise software solutions (CRM, ERP, etc.). The platform receives messages from different services and sends them through different communication Channels. It acts as a B2B and B2C information center – a true ANY-TO-ANY messaging solution.

Andreas, you have been working with HORISEN Messaging Technology for quite some time. Could you share the challenges you encountered before adopting our platform?

When we started AnyMessage, our main concern was having a platform in general. We were in a dilemma – should we buy something or build it ourselves? We needed a robust solution, and after some consideration, we realized that building from scratch might not be the most efficient path to get started.

Why did you ultimately decide to start using HORISEN SMS Platform?

We began using HORISEN SMS Platform around the end of 2020 or early 2021. It was during the challenging times of the COVID-19 lockdowns, making it a tough period to invest in a new system. The startup phase was crucial for us, and we needed a reliable A2P gateway. We looked at various options, but HORISEN’s reputation for robust and feature-rich messaging technology strongly influenced our decision to choose it.

What about the user experience? Do you find our platform’s interface user-friendly?

Absolutely, yes. User-experience can vary from person to person, but I would say it is mostly user-dependent. People often have specific expectations and preferences. Especially if they have worked with another other tools and solutions. Personally, I found that getting used to HORISEN SMS Platform’s interface was a bit like switching from left-hand driving to right-hand driving; so learning where to look for specific features. However, the adaptation process didn’t take much time, and after that adjustment, it functions exceptionally well.

What is your favourite feature when it comes to the platform?

One feature I appreciate the most is the ability to drill down into statistics. It’s easy to filter and navigate through data, which is a very valuable aspect of your platform.

What results have you achieved since using our SMS platform and would you recommend it to others in the industry?

AnyMessage business has been running well ever since we started using HORISEN SMS Platform, and the platform has consistently demonstrated exceptional stability and allowed us to handle increased traffic effectively.

Regarding the recommendation, if operators and enterprises are seeking a reliable and robust product without the need to dive into intricate technical details, your platform is an excellent choice. It provides valuable features tailored for wholesale and retail operations alike, making it a strong solution for anyone who may be undecided.