RCS Business Messaging is enabling CX teams to unlock new efficiencies and opportunities within their customer communications strategies.
Tag: RCS
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RBM Enabler in the Age of Apple’s RCS Transformation
Apple has announced support for Rich Communication Services (RCS) in its latest iOS 18 update, rolling out in September 2024.
RCS in Customer Service
Uncover some of the use cases for RCS in customer service
As RCS became available on IOS earlier this month, the headlines centered on the opportunity for better interoperability between Android and Apple devices.
The Impact of Apple’s Embrace of RCS on Business Messaging
Apple’s embrace of RCS marks a key moment in the evolution of mobile messaging, particularly in the area of A2P communication.