A Telco Perspective: The shift from static, one-way communication to dynamic, two-way conversations is well underway, reshaping how businesses connect with their customers.
Tag: Mobile Marketing
Become a messaging
superhero today!
Let us help you find the best solution
for your messaging business.
From Missed Opportunities to Meaningful Conversations
One-way messaging is no longer enough. Customers expect instant, two-way conversations on the channels they trust and use daily.
Why One-Way Communication Is Costing You Customers
In a world that moves at the speed of a swipe, customers expect answers now – and not just from you, but from every brand they interact with.
Strategic Campaign Management
Put yourself in the customer’s shoes and imagine: You receive a promotional message. It’s generic, irrelevant, and disrupts your day. You ignore it. Now, contrast that with a message that arrives just as you’re considering a purchase – personalized, engaging, and tailored to your needs.
Meta’s Big Bet on Messaging is Paying Off
For years, Meta has been pouring billions of dollars into messaging, believing that private conversations hold the key to the future of digital communication. And now, that bet is finally paying off.
The Future of In-Flight Connectivity
Staying connected is no longer a luxury – it’s an expectation. Whether on the ground or in the air, passengers demand seamless communication, and airlines are taking note.
7 Ways to Transform Customer Communications with RBM Enabler
RCS Business Messaging is enabling CX teams to unlock new efficiencies and opportunities within their customer communications strategies.
RBM Enabler in the Age of Apple’s RCS Transformation
Apple has announced support for Rich Communication Services (RCS) in its latest iOS 18 update, rolling out in September 2024.
RCS in Customer Service
Uncover some of the use cases for RCS in customer service
As RCS became available on IOS earlier this month, the headlines centered on the opportunity for better interoperability between Android and Apple devices.