Tag: Messaging Technology

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Transforming Customer Experience

Transforming Customer Experience

Nov 1, 2023 |

Amidst the ever-evolving landscape of messaging technology, providing an unparalleled customer experience is the Holy Grail, and HORISEN is the company that truly exemplifies this principle. With over two decades of expertise in the messaging industry, HORISEN has redefined the landscape, revolutionizing how businesses engage with their customers. As a one-stop shop for managing wholesale and retail messaging, our cutting-edge solutions have earned them a well-deserved reputation as pioneers of state-of-the-art CX.

Mastering Messaging

Mastering Messaging

Oct 27, 2023 |

The days of contacting a business by voice, letter or in person are gone; today messaging lies at the heart of business-to-consumer interaction. But with that comes challenges.

Revolutionizing the SMS Market

Revolutionizing the SMS Market

Oct 3, 2023 |

The SMS market is undergoing rapid expansion, prompting businesses to seek adaptable solutions that can navigate the challenges within this evolving landscape. Amid this scenario, technology vendors are devising strategies to develop solutions that support growth, offering a robust base with highly scalable architecture. However, these endeavours often come with significant challenges.

Enterprise SMS

Enterprise SMS

Sep 5, 2023 |

Consider the past and present of SMS to predict its enterprise applications of tomorrow. From the first computer-to-computer message sent in 1969 to the bustling digital age, one form of communication has stood the test of time and transformed the way we interact: SMS.

Revolutionizing Marketing and Communications Technology

Revolutionizing Marketing and Communications Technology

Aug 30, 2023 |

The world of marketing and communications is undergoing a remarkable transformation, fueled by the accelerated shift to digital during the pandemic. As consumers flock to online channels, businesses are seeking innovative ways to communicate effectively.