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In a surprising move, last week, Apple announced its plans to integrate Rich Communication Services (RCS) into the iPhone, scheduled for release next year. This revelation marks a significant step forward in messaging communications for Apple users, aligning with the global standard set by the GSM Association.
The days of contacting a business by voice, letter or in person are gone; today messaging lies at the heart of business-to-consumer interaction. But with that comes challenges.
The market is flooded with numerous messaging technology solutions that “kinda all do the same thing”. But is that the case?
Customer behavior and preferences are constantly evolving in the fast-paced world of marketing and communications. With customers interacting with brands across multiple platforms, delivering the right message at the right time has become a complex challenge.
“Omnichannel CX in a Mobile-First World” by HORISEN’s CEO, Fabrizio Salanitri has been published in the latest issue of Pipeline Magazine.
“HORISEN Business Messenger Review: Much More Than a Messaging Solution” has been published by CX Today.
The review characterizes HORISEN Business Messenger as a platform that “brings together cloud technologies to help companies communicate with their customers across various channels like messaging apps, social media platforms, and other channels.
With HORISEN Business Messenger, marketers can take full advantage of Telegram options and maximize business performance.
HORISEN Business Messenger orchestrates seamless communication across various messaging channels.
At first sight, among countless messaging apps, how this one could follow the giants along the way of instant messaging, on the already saturated market? Let’s mention some – secure encryption, fast messaging speed, cute stickers (easy to create even on your own), the ability to send non-compressed files, so what’s not to love? Last month Telegram reached 500 million users and this growth seems unstoppable.