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Omnichannel CX in a Mobile-First World

Omnichannel CX in a Mobile-First World

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“Omnichannel CX in a Mobile-First World” by HORISEN’s CEO, Fabrizio Salanitri has been published in the latest issue of Pipeline Magazine.

In today’s fast-paced world, companies find it challenging to reach customers who are constantly on the move. Therefore, omnichannel has become a necessary approach that allows companies to maintain connections with their target audience.

Read the article in Pipeline Magazine and find out more about the topic.

Omnichannel CX in a Mobile-First World

Latest entries in this category:

HORISEN Launches New Campaign Detector Module

HORISEN Launches New Campaign Detector Module

HORISEN, a provider of messaging technology solutions with more than two decades of experience, announced the launch of one of its latest features – Campaign Detector Module. This innovative addition further solidifies the capabilities of the HORISEN SMS Platform, offering users enhanced control and insight into the traffic on their SMS Platform.

Go4Mobility Signs Strategic Partnership with HORISEN

Go4Mobility Signs Strategic Partnership with HORISEN

Go4Mobility, a prominent player in mobile communications, messaging, and digital services with over 18 years of experience, has signed a strategic partnership with HORISEN, a multi-award-winning provider of messaging technology solutions.

HORISEN Secures Triple Victory at the Antonio Meucci Global Telco Awards 2024

HORISEN Secures Triple Victory at the Antonio Meucci Global Telco Awards 2024

In a night dedicated to honouring the true pioneers of telecommunications, HORISEN emerged victorious at the Antonio Meucci Global Telco Awards 2024, securing three prestigious awards. This event, which seeks to reclaim the legacy of Antonio Meucci as the founder of telecommunications, celebrates genuine innovation in the industry, and this year, HORISEN’s remarkable contributions stood out.

Interested in the latest posts?

Transforming Messaging Business with the Power of SS7

Transforming Messaging Business with the Power of SS7

The need for reliable and efficient infrastructure is a non-negotiable asset for any messaging business. The ability to deliver SMS messages seamlessly and handle critical functions like HLR queries can set a messaging business apart from the competition, ensuring smooth and consistent global connectivity. That’s where an SS7 platform steps in – it forms the backbone of a messaging infrastructure, enabling high-quality routing, protocol conversion, and monitoring, all crucial for achieving dependable messaging performance.

Ensuring Top-Tier Security and Compliant Solutions

Ensuring Top-Tier Security and Compliant Solutions

The amount of customer data captured online nowadays is growing at an exponential rate. Whether it’s opening a bank account, buying a train ticket, or communicating with local government authorities, users are required to share basic personal information, including payment details, email addresses, and home addresses. The more data exchanged online, the greater the risk of data breaches.