HORISEN Blog

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SMS platform flexible sales driven rule-based routing

HORISEN Compliance Paper

“Meeting NIS 2 and DORA Requirements in the CPaaS Industry”

For messaging technology providers, adhering to top security standards like NIS 2 and DORA is vital for ensuring trust and data protection. HORISEN’s experts have prepared a comprehensive document featuring a gap analysis and our roadmap to achieving full compliance with the industry’s highest security standards.
Click here to access the entire document and guide your messaging business toward unparalleled security and compliance excellence.

HORISEN Whitepaper

“Vendor-Neutral Messaging Platforms”

Messaging platform vendors are offering vendor-neutral messaging platforms combined with smart tools, and telcos can use these to more easily, quickly, and effectively engage with enterprise customers directly to generate revenue from app-to-person (A2P) SMS and SMS Internet of Things (IoT).
Click here to access the entire white-paper and help your messaging business soar into a new era of messaging connectivity.

SMS platform flexible sales driven rule-based routing
Transforming Customer Experience

Transforming Customer Experience

Amidst the ever-evolving landscape of messaging technology, providing an unparalleled customer experience is the Holy Grail, and HORISEN is the company that truly exemplifies this principle. With over two decades of expertise in the messaging industry, HORISEN has redefined the landscape, revolutionizing how businesses engage with their customers. As a one-stop shop for managing wholesale and retail messaging, our cutting-edge solutions have earned them a well-deserved reputation as pioneers of state-of-the-art CX.

Mastering Messaging

Mastering Messaging

The days of contacting a business by voice, letter or in person are gone; today messaging lies at the heart of business-to-consumer interaction. But with that comes challenges.

ChatGPT and Large Language Models Will Change Business Messaging

ChatGPT and Large Language Models Will Change Business Messaging

How generative AI is changing how service, sales, and marketing teams communicate? 55 percent of organizations are piloting or in production mode with generative AI (GenAI). The business functions with the highest adoption rates are: software development, marketing, customer service, and sales.

Making the Most of Business Messaging

Making the Most of Business Messaging

Today’s Business Messaging enables customers to initiate contact with brands while also allowing brands to proactively communicate with customers. Instead of one-sided messages like advertisements or mass email campaigns, these channels facilitate interactive, two-way conversations.

Revolutionizing the SMS Market

Revolutionizing the SMS Market

The SMS market is undergoing rapid expansion, prompting businesses to seek adaptable solutions that can navigate the challenges within this evolving landscape. Amid this scenario, technology vendors are devising strategies to develop solutions that support growth, offering a robust base with highly scalable architecture. However, these endeavours often come with significant challenges.