by Una Zecic | Aug 15, 2023 | Articles
How HORISEN’s Employee Satisfaction Strategy Drives Customer Satisfaction and Business Success To thrive in today’s business landscape, companies must embrace a customer-oriented culture, where customer experience becomes a fundamental aspect of their...
by Una Zecic | Jul 19, 2023 | Articles
Boost Efficiency and Slash Costs As the messaging landscape rapidly evolves, people’s expectations for seamless communication continually rise and businesses must adapt to the highly competitive telecom industry. Consistency, efficiency, cost control, improved...
by Una Zecic | Jul 7, 2023 | Events
The Urgent Adaption to the New Messaging Wholesale or Retail, OMNI or CPaaS Berlin – Carrier Community Europe 2023 GCCM: Panel Discussions & Knowledge Session on “Messaging Platforms-The Urgent Adaption to the New Messaging Wholesale or Retail, OMNI or...
by Una Zecic | Jul 7, 2023 | News
HORISEN secures double victory at CC-Global Awards 2023 Berlin – Carrier Community Global Awards 2023: HORISEN was honored with two awards for the seventh consecutive year at the annual ceremony of the CC-Global Awards. This prestigious event was held in Berlin on...
by Una Zecic | Jul 4, 2023 | Articles
SMS is the vehicle for many CX initiatives From discounts to reminders, delivery updates to customer verification – SMS is the vehicle for many CX initiatives. As Bill Gates once said: “The advance of technology is based on making it fit in so that you don’t really...