All-in-one SMS Platform with powerful features
Run successful wholesale and retail SMS business from a single spot
HORISEN SMS Platform is a feature-rich, extremely scalable, and robust messaging technology solution for managing all aspects of SMS wholesale and retail business.
It is an all-in-one messaging tool with automated rates import, fully flexible and sales-driven routing, and rule-based routing. Simultaneously, HORISEN SMS Platform addresses all aspects of SMS trading business and offers self-service comprehensive monitoring with more transparency. With powerful APIs, customers can conduct high-quality monitoring of information more independently. Moreover, its high-security standards guarantee a safe environment for growing SMS trading business.
The platform is available either cloud-based or as an on-premise version.
SCALE UP YOUR MESSAGING BUSINESS WITH HORISEN SMS PLATFORM!
General features
A comprehensive set of features for managing and optimising the entire SMS trading business
- Cloud-based SMS trading platform tailored for wholesale and
retail business - On-premise solution on the edge of available technology
- Easy-to-use and intuitive interface for running SMS trading business
- Extremely scalable – the ability to scale up to billions of messages per month
- Fully managed platform: no engineering support required
- No limitations in the number of connections, customers, users,
rate plans, etc. - Optimised workflow to maximize automation
- High throughput of +20 Mio SMS/hour, easily extendable
- Auto-rebinding connection process if a connection is down
- Intuitive routing engine with sophisticated routing rules and conditions
- Fully redundant, robust and reliable system: min. 99.999% availability
- White-label support – brand the portal with your corporate design
- Support for all existing SMS features
- Support for all character sets: GSM 03.38, 16 Bit Unicode (Arabic, Asian, Cyrillic)
- MNP Support: Number portability support to maximise delivery
SMS traffic operations
Manage everyday wholesale or retail business with the least effort from a single place!
HORISEN SMS Platform is the state-of-the-art messaging platform with its automated rates import, fully flexible and sales-driven routing and rule-based routing.
Routing
Fully flexible, sales-driven routing and rule-based routing
- Powerful, laser-precise and superfast rule-based routing editor
- Conditional routing allows total control: route based on Sender ID, message content, destination, encoding/data coding, TON and NPI etc.
- Option to modify, navigate or reject the messages after targeting the traffic
- Define routing and rules individually for each customer
- Increased routing scenarios by defining one or multiple rules and conditions for a network
- MNP/HLR-based routing to maximise delivery
- Load balancing over several suppliers
- Set routing priority conditions for time-critical traffic
- Routing changes are activated in less than 10 seconds
- Enhanced least-cost routing (LCR)
MO Routing
MO routing for 2-way SMS
- Route incoming traffic from the inbound numbers
- User-friendly interface
- MO customer routing to allocate necessary details, supplier trunks, and costs
- Connection setup deciding on customers to be included in MO configuration
- Flexible MO routing options for each message
Traffic Flow Control
Efficient management of traffic flow with defined rules
- Priority Control: define delivery priority rules for each connection
- Sophisticated queue control: buffered SMS can be paused, restarted, prioritized, rerouted, and rejected
- Control of incoming and outgoing SMS is handled separately
- DLRs are handled in a separate queue, not to affect SMS traffic
- Retry schemes based on error codes and routing rules
- Asynchronous message handling to maximise delivery
- Throttling: adjustable throughput limits in SMS/second
Built for professional
Messaging Technologists
Let us help you find the best solution
for your messaging business.
Rate Plans
Fast and simple price management
- Rate plans manager with negative margin indicator
- Integrated currency converter
- Create standard rate plans or individually tailor-made per customer
- Create multiple rate plans for the same customer
- Import and download MO Price List
- Automatic issuance of the rate changes to the customer
- Auto import of your suppliers’ price updates
- Create and easily manage special prices for your customers with Product Price List Exceptions feature
- Find the lowest cost for MNP per Routing Source that is available on the Platform
Trading operations
Manage the entire administration and finance from a single pane of glass with our automated solutions!
HORISEN SMS Platform is the all-in-one messaging technology solution that addresses all aspects of SMS trading business via an easily navigable interface.
Billing
Real-time billing for postpaid and prepaid connections
- Multiple balances and billing accounts per customer and supplier
- Credit management and alerts for balance and overdraft
- Support of multiple currencies, taxes, and languages
- Easy integration with your existing company billing system with our sophisticated Finance API
- Export of rated CDRs via scheduled uploads to your sFTP server
- Possibility to use your own existing billing platform
Invoicing and Finance
Automatic invoicing to your customers
- Management of financial-legal activities such as netting statements and disputes
- Fast and easy credit top-up including auto-invoicing
- Define individual payment terms and discounts types
- Customisable templates for generating invoices
- Flexible reminder settings for unpaid customer invoices
- Powerful Finance API for integration with your bookkeeping system
- Download of detailed financial data as an Excel File
- Create the Netting Credit Report for both customers and suppliers
Monitoring operations
Monitor the entire SMS business for timely decision-making and project accountability!
HORISEN SMS Platform offers self-service comprehensive monitoring with more transparency. With powerful APIs, customers can conduct high-quality monitoring of information more independently.
Statistics
Real-time and detailed reporting
- Comprehensive presentation of commercial and quality data
- Graphical presentation of results with interactive charts
- Advanced filter function with high granularity
- Sophisticated drill-down possibilities
- Export statistics as Pivot Table for further analysis
Message Log
Browse your CDRs in real-time for each message
- PDU Logs for accelerated message troubleshooting, downloadable in JSON
- Filter the messages by period, routing, content and DLRs
- Ultrafast detection of messages which should be analysed
- Possibility of saving chosen set of filtering options as a preset
- Detailed, complete, and comprehensive data presentation
- Download detailed logs for up to 2’000 messages at once
- Detailed list of error codes
Reporting
Fast and individual export of detailed CDRs
Testing Manager
Reliable testing for more accurate results
- DLR testing: test any number «on the fly» to check DLR results
- HLR/MNP testing: test any number to verify HLR/MNP results
- Open to connect easily any 3rd Party Testing Solution
Overview of the full platform performance
- Possibility of defining own dashboards
- Live updates of the platform status
- Loki dashboard for showing information on connection logs
- Status indicator showing if the connection is successfully or unsuccessfully established
- Real-time monitoring of SMPP connections, HTTP, gates, queues, time, traffic volumes and MO traffic
Session and Queue Monitoring
Successful supervision of sessions and queues
- (Re)start customer and supplier sessions with a click of a button
- Track Customers’/Suppliers’ connection status with detailed information
- Track Suppliers’ traffic queue
- Monitor MNP queries’ queue for MNP suppliers
Track and easily manage all detected campaigns
- Manage the campaign’s status, classify the campaign by setting a message classification, and set priority
- Notice spam campaigns and set specific routing rules for those campaigns
- Filter campaigns based on the number of total messages for better insight into the traffic
- Determine the origins of the campaigns based on the respective customers
- Analyse the metrics to make informed decisions and optimize your messaging and strategies
SMS Filter
Filtering options based on numerous variables
- Content filter for detecting and blocking unsolicited messages
- Destination filter: SMS are filtered based on recipient lists
- Originating filter: SMS are filtered based on Sender ID list
- Content filter: SMS are filtered based on message text
- Individual filter: SMS can be filtered based on your own rules
Built for professional
Messaging Technologists
Let us help you find the best solution
for your messaging business.
Security operations
Manage the entire messaging business from a highly secure platform!
HORISEN SMS Platform is a messaging technology solution built according to the highest security standards and it is being continuously monitored for any possible vulnerabilities.
Highest Security Standards
Highly protected platform
- GDPR compliant
- Data is hosted on HORISEN cloud environment in DC in Switzerland
- Servers are collocated in a bank-certified data centres
- State-of-the-art layered security measures applied to protect the platform
- Redundant DDoS Protection on ISPs level (to receive only cleaned IP traffic)
- Connections are restricted by IP address, only trusted IPs allowed
- VPN connectivity is available on request
- IPSec and TLS connections for customers as security best practice
24/7 managed SMS Platform
SCALE UP YOUR MESSAGING BUSINESS WITH HORISEN SMS PLATFORM!
API
- HTTP(S) SMS API: Send SMS and receive Delivery Reports over the HTTP/HTTPs protocols
- HTTP MNP API: Discover Mobile Number Portability information about given MSISDN
- CDR Export API: Schedule the export of CDR files in CSV format
- Inbound SMS API: Provides real-time MO SMS forwarding to the 3rd-party system
- Premium Transit API: Provides receiving of MO SMS messages and sending of MT SMS messages via standard HTTP protocol
- Finance Document API: Access all financial documents easily
- Traffic Report API: Create traffic reports for the BULK SMS API
Protocols
- Protocols for connecting customers: SMPP, SMPP over SSL, HTTPs
- Protocols for connecting suppliers: SMPP, SMPP over SSL
- SS7 Protocol: SIGTRAN
- Protocols for MNP: HTTPs, ENUM